Wiltshire Council was established as a unitary authority in 2009 when one county council and four district councils merged. We employ 3,479 FTE staff (4,600 headcount) which rises to 11,700 when school staff are included, we’re the 9th largest council and the 3rd largest planning authority with a gross annual budget of £900 million.
We deliver more than 350 services to the people of Wiltshire, from public health and social care to planning and street maintenance, schools and libraries. Our vision is to build stronger communities and our core values underpin what we do, what we stand for and how we do things. We are committed to building communities that foster a sense of belonging and self-sufficiency, where we support residents to resolve issues locally and empower our people to act.
We’re a forward-thinking council that’s always ready to embrace new ideas. And we recognise a good idea can come from anyone, at any level. That’s why we encourage our people to be innovative and find new ways to tackle old issues. Our values support this and make us unique; we embrace change, treat everyone fairly and value diversity.
We focus on opportunities and possibilities, rather than limitations, and we promote flexible working. We want to ensure that we encourage a culture that places customers at its centre and our staff engagement team, #EPIC are working to improve engagement to maintain and improve our positive culture.
We have a robust behaviours framework that is integrated throughout the whole employee lifecycle and has been in place since 2011. This details the behaviours and attitudes required by all employees to support delivery of this positive culture, and defines our expectations in carrying out their role and interacting with others.
“Wiltshire Council has strong, visible and accessible political leadership which sets a clear direction for the council and the place. The council leader is at the core of this but it is equally evident throughout her very impressive cabinet colleagues. This means stakeholders are clear what the council stands for, how it goes about its business and what its plans are” (LGA Corporate Peer Challenge, November 2017).
Wiltshire Council has been Conservative controlled since its inception in 2009, and has been consistently led by Cllr Jane Scott OBE, who was made Baroness Scott of Bybrook OBE in 2015. Prior to unitary, Baroness Scott was leader of Wiltshire County Council from 2003. As such, she is the longest serving leader of any shire council in England and the only leader of a county unitary authority still in position since 2009.
Leadership & Management
Wiltshire Council does not have a chief executive and has operated with three corporate directors since 2013. These are:
- Terence Herbert (Director for Education and Skills, DCS)
- Dr Carlton Brand (Director for Adult Care and Public Health – DASS, ERO) and;
- Alistair Cunningham (Director for Growth, Investment and Place).
Following the 2017 local elections, the council agreed its new business plan setting out a blueprint for next 10 years. Cabinet was clear that in order to deliver this ambitious plan they needed the right organisational structure and strategic management and agreed a new senior management structure led by the three corporate directors.
Following a further recent change to the senior management structure the corporate directors are now supported by three statutory directors; director of legal & governance (Monitoring Officer), director of HR & organisational development (Head of Paid Service) and the director of finance & procurement (Section 151 Officer), who together make up the Corporate Leadership Team. This team are further supported by 12 directors who form the extended leadership team at the Council
“The council has a solid track record in terms of financial management. Since 2010 it has delivered over £120m of savings and has managed to both rationalise it’s office buildings and invest in its estate, through campus and community hubs - all the time focusing it steadfastly on the ‘strong communities’ vision.” (LGA Corporate Peer Challenge 2017)
Some key facts about Wiltshire Council
- Established in 2009 (one county and four districts merged)
- Employs – 3,450 FTE staff (4,600 headcount, and 11,700 including schools)
- 9th largest council, 3rd largest planning authority
- Wiltshire Council was rated the best council to work for in the UK 2017 by Glassdoor
- Gross annual budget – £900 million
- 3rd largest collector of local income
- 18 community area boards
- £1.6 million per year grant funding devolved to boards with each £1 allocated levering £7
- £11.2 million community investment per year
- 282 in every 10,000 children supported by social care
- 5,000 service users in adult social care services
There are three main administrative hubs at:
- Monkton Park, Chippenham
- Bourne Hill, Salisbury
- County Hall, Trowbridge
We empower our staff to be innovative and collaborative to build strong communities. We have an outstanding workforce with a can-do attitude - supported through clear career paths, talent management and learning and development.
Our staff are innovative, open to challenge, act on feedback and learn quickly from mistakes and they work together to turn the vision into reality. They embrace a Behaviours Framework and look for more effective and joined up ways of meeting residents’ needs. Information technology (IT) supports our staff and customers by ensuring suitable products, infrastructure, security and support is in place together with clear, simple policies and procedures.
Our staff are engaged and are supported to develop new initiatives to improve their engagement and ensure our positive culture is maintained and continues to improve.
We know that our staff are our best ambassadors and can promote us as an employer of choice. We publish a number of blogs and videos involving our staff to give an inside view to the public and prospective candidates of the people who work here. These can be found on our Meet our People page on the following careers and social media websites:
A new 10 year People Strategy (2017 – 2027) has helped us to plan for new requirements such as the apprenticeship levy and to ensure our workforce is fit for the future.